Terms and Conditions

Welcome to our website. By accessing or using our website, products, or services, you agree to be bound by these Terms and Conditions. Please read them carefully before placing an order or engaging with our business. These Terms and Conditions govern your use of our website, transactions, and interactions with us. If you do not agree with any part of these terms, please refrain from using our website and services.

1. Definitions 1.1. “Company” refers to our organization, headquartered in Dubai, UAE. 1.2. “User” refers to any individual or entity accessing our website or purchasing our products and services. 1.3. “Products” refer to the items available for sale on our website, including but not limited to Apple products, Sony gaming platforms, GoPro cameras, smart home systems, and software solutions. 1.4. “Services” refer to the offerings provided by the company, including delivery, wholesale, and custom software development.

2. Eligibility 2.1. Users must be at least 18 years old to make a purchase or engage in financial transactions on our website. 2.2. Dubai residents applying for credit must provide valid identification, proof of income, and meet our credit eligibility criteria.

3. Products and Pricing 3.1. All products listed on our website are subject to availability. 3.2. Prices for products are displayed in local currency and may include applicable taxes. Shipping costs, customs duties, and additional fees are calculated at checkout and vary by destination. 3.3. We reserve the right to change product prices, descriptions, or availability at any time without notice.

4. Orders and Payments 4.1. By placing an order, the User agrees to provide accurate, current, and complete information, including shipping address and contact details. 4.2. Orders are subject to acceptance by the Company. We reserve the right to refuse or cancel any order at our discretion. 4.3. Payments must be made in full before shipment, except for Users approved for credit. 4.4. Accepted payment methods include credit cards, debit cards, bank transfers, and digital payment platforms.

5. Credit and Financing 5.1. Credit is available exclusively to Dubai residents on select items. Eligibility criteria apply, and approval is subject to the Company’s discretion. 5.2. Credit terms, including repayment schedules and interest rates, will be clearly communicated to eligible Users. 5.3. Failure to make timely payments may result in penalties, suspension of credit privileges, and legal action.

6. Shipping and Delivery 6.1. We ship to most countries worldwide. However, some restrictions may apply to certain destinations. 6.2. Shipping times are estimates and may vary depending on the destination and shipping provider. 6.3. Users are responsible for providing accurate shipping information. The Company is not liable for delays or lost shipments caused by incorrect information. 6.4. Any applicable customs duties or import taxes are the responsibility of the User.

7. Returns and Refunds 7.1. Products may be returned or exchanged within 14 days of receipt, provided they are in unused and original condition with all packaging and accessories intact. 7.2. Refunds will be processed upon receipt and inspection of the returned product. Shipping fees are non-refundable. 7.3. Customized software and digital products are non-refundable unless deemed defective by our support team.

8. Warranties 8.1. All products sold by the Company are covered by the manufacturer’s warranty. Warranty periods and terms vary by product and brand. 8.2. Warranty claims must be submitted directly to the manufacturer or through our support team, depending on the product. 8.3. The Company is not liable for damages resulting from misuse, unauthorized repairs, or modifications.

9. Intellectual Property 9.1. All content on our website, including images, text, logos, and software, is the property of the Company and protected by copyright laws. 9.2. Users are prohibited from reproducing, distributing, or modifying any content without prior written consent from the Company.

10. Limitation of Liability 10.1. The Company is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services. 10.2. Our liability is limited to the purchase price of the product in question.

11. Custom Software Development 11.1. For custom software projects, a detailed agreement will be provided outlining scope, timelines, and payment terms. 11.2. Intellectual property rights for custom software solutions will be addressed on a case-by-case basis, as agreed with the User. 11.3. The Company is not responsible for delays caused by User-provided materials, feedback, or third-party dependencies.

12. User Responsibilities 12.1. Users are responsible for maintaining the confidentiality of their account credentials and for all activities under their account. 12.2. Users must comply with all applicable laws and regulations when using our website and products. 13. Privacy Policy 13.1. We are committed to protecting User privacy. Please review our Privacy Policy for details on how we collect, use, and store personal information.

14. Governing Law and Jurisdiction 14.1. These Terms and Conditions are governed by the laws of the United Arab Emirates. 14.2. Any disputes arising from these terms shall be resolved in the courts of Dubai, UAE.

15. Changes to Terms and Conditions 15.1. The Company reserves the right to update or modify these Terms and Conditions at any time without prior notice. 15.2. Users are encouraged to review these Terms and Conditions periodically for any changes.

16. Contact Information For questions or concerns regarding these Terms and Conditions, please contact us at:

• Email: info@deseagaming.com

• Phone: +971 702 11 305

• Address: The Sterling East Tower, 502, Business Bay, Dubai, United Arab Emirates

By using our website or purchasing our products and services, you agree to abide by these Terms and Conditions. Thank you for choosing us as your trusted technology provider.